A world of business opportunity is yours with Danford’s tailored business programs. Discover the skills and knowledge of providing expert business support. From technical expertise to providing professional service, Danford College prepares you for excellence in business.
OCCUPATIONS
Medical Receptionist, Records Clerk, Administrative Assistant, Customer Service Representative, Medical Secretary
DESCRIPTION
This qualification will build your skills and knowledge to be able to deliver service in a variety of Business Services job roles.
Once qualified graduates will be able to carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. You will develop competencies to use sound judgment and relevant theoretical knowledge providing technical advice and support to a team.
CORE UNITS:
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
ELECTIVE UNITS:
BSBOPS305 Process customer complaints
SIRXCEG002 Assist with customer difficulties
BSBOPS304 Deliver and monitor a service to customers
SIRXCEG005 Maintain business to business relationships
BSBESB401 Research and develop business plans
BSBWRT311 Write simple documents
BSBTEC301 Design and produce business documents
To suit the client/individual
Danford College
William Street Campus,
Level 8, 277 William Street,
MELBOURNE,
Victoria,
3000, MELBOURNE, Australia
To suit the client/individual
King Street Campus
Level 7, 310 King Street,
MELBOURNE,
Victoria,
3000, MELBOURNE, Australia
Academic requirements:
All international students must meet a minimum academic requirement to gain admission to Danford College. Danford College requires the successful completion of studies equivalent to Australian Year 12 education as the minimum level of entry into our courses.
Age requirement:
To study at Danford College, all international students must be at least 18 years of age or above when the course starts.
English language Requirements:
International English Language Testing System (IELTS): 5.5 overall individual bands: min 5.0 each module; TOEFL internet-based test: 49 overall min score to: Writing: 18; Speaking: 16; Reading: 8; Listening: 7; Cambridge English: Advanced (Certificate in Advanced English): 162 overall individual bands: 154; Pearson Test of English Academic: 36 overall communicative skills: 36.
Os requisitos para o IELTS podem variar de acordo com o curso que você escolher.
