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O que eu aprenderei?

A world of business opportunity is yours with Danford’s tailored business programs. Discover the skills and knowledge of providing expert business support. From technical expertise to providing professional service, Danford College prepares you for excellence in business.


Medical Receptionist, Records Clerk, Administrative Assistant, Customer Service Representative, Medical Secretary


This qualification will build your skills and knowledge to be able to deliver service in a variety of Business Services job roles.

Once qualified graduates will be able to carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. You will develop competencies to use sound judgment and relevant theoretical knowledge providing technical advice and support to a team.


BSBCRT311 Apply critical thinking skills in a team environment

BSBPEF201 Support personal wellbeing in the workplace

BSBSUS211 Participate in sustainable work practices

BSBTWK301 Use inclusive work practices

BSBWHS311 Assist with maintaining workplace safety

BSBXCM301 Engage in workplace communication


BSBOPS305 Process customer complaints

SIRXCEG002 Assist with customer difficulties

BSBOPS304 Deliver and monitor a service to customers

SIRXCEG005 Maintain business to business relationships

BSBESB401 Research and develop business plans

BSBWRT311 Write simple documents

BSBTEC301 Design and produce business documents



Opções de estudo

Período integral (26 semanas)

AUD $4,000 for the entire course
Data de início

To suit the client/individual


Danford College

William Street Campus,

Level 8, 277 William Street,



3000, MELBOURNE, Australia

Período integral (26 semanas)

AUD $4,000 for the entire course
Data de início

To suit the client/individual


King Street Campus

Level 7, 310 King Street,



3000, MELBOURNE, Australia

Requisitos de admissão

Para estudantes internacionais

Academic requirements:

All international students must meet a minimum academic requirement to gain admission to Danford College. Danford College requires the successful completion of studies equivalent to Australian Year 12 education as the minimum level of entry into our courses.

Age requirement:

To study at Danford College, all international students must be at least 18 years of age or above when the course starts.

English language Requirements:

International English Language Testing System (IELTS): 5.5 overall individual bands: min 5.0 each module; TOEFL internet-based test: 49 overall min score to: Writing: 18; Speaking: 16; Reading: 8; Listening: 7; Cambridge English: Advanced (Certificate in Advanced English): 162 overall individual bands: 154; Pearson Test of English Academic: 36 overall communicative skills: 36.

Os requisitos para o IELTS podem variar de acordo com o curso que você escolher.


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