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O que eu aprenderei?

The ability to resolve conflict is a 21st-century skill required for success in today’s workforce. Trained dispute resolution professionals are in demand across many careers. Students in this program develop a range of alternative dispute resolution, conflict analysis and conflict communication skills. Our graduates are prepared to negotiate and resolve conflict, in both formal and informal situations, within businesses, communities and families. This program has the unique advantage of providing a highly relevant experiential learning opportunity to students as they run their own conflict resolution service on campus. This hands-on practice can enhance on-the-job effectiveness and ensure our students are ready to handle diverse dispute scenarios, giving our graduates a competitive edge. This program is approved by ADRIO and OAFM, and 92 per cent of our students said the program gave them knowledge and skills that will be useful in their future career.

This program is approved by the ADR Institute of Ontario (ADRIO) and students in the program receive a 16-month student membership with ADRIO. This program is also approved by the Ontario Association for Family Mediation (OAFM) and Family Dispute Resolution Institute of Ontario (FDRIO).

This program is designed for students with previous education. Please see the entrance requirements section of this page for more detail.

If you are a university or college graduate or a professional wishing to gain additional conflict resolution skills, as well as an Ontario college graduate certificate, this program will provide you with the tools, knowledge, and practice to effectively negotiate, analyse and resolve conflict in various settings such as:

  • Workplace
  • Family
  • Community
  • Education
  • Health care
  • Human resources
  • Justice
  • Advocacy

This program also offers an experiential learning component that enables you to participate in the operation of Campus Conflict Resolution Services.

Career Options


  • Conflict management practitioner
  • Professional mediator
  • Negotiator
  • Sole practitioner


  • Corporations or private businesses
  • Community service organizations
  • Human resources
  • Healthcare
  • Law firms
  • Courts

De qual departamento farei parte?

School of Justice and Emergency Services (JES)

Opções de estudo

Período integral (2 semestres)

CAD$14.514,00 (R$ 55.296) por ano
Data de início

Esperado Setembro 2022


Durham College

Oshawa campus,

2000 Simcoe Street North,


Ontario (ON),

L1G 0C5, Canada

Requisitos de admissão

Para estudantes do(s)/da Estados Unidos

Law-related degree (criminology, legal/justice studies, or public policy) with minimum 2.7 grade point average (GPA) OR Non-legal related degree including a minimum of three law-related courses with minimum 2.7 GPA.

Para estudantes internacionais

  • Diploma or degree


  • A minimum of three years of related industry experience detailed in a professional portfolio with a letter of intent may be considered

English language requirements:

  • Academic IELTS: 6.5, no band score less than 6.0
  • IBT TOEFL: 88, with minimum section scores of 22
  • PTE Academic: 60 minimum overall, no section below 57 L,W,S,R
  • CAEL: Overall score of 70, no section below 70
  • DET 110

Os requisitos para o IELTS podem variar de acordo com o curso que você escolher.


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