O que eu aprenderei?

Prepare for success in workplaces driven by customer relationships, such as restaurants, hotels, motels, clubs, pubs, cafes, coffee shops and retail stores. The relationship skills you’ll develop will provide a foundation for success in a wide variety of industries.

  • Develop a solid foundation in customer service skills and prepare for entry into the hospitality, tourism and travel industries
  • Learn how to effectively build your product and service knowledge in order to provide relevant information to customers
  • Programs taught by industry professionals and highly-qualified instructors
  • Take the co-op program and strengthen your résumé with Canadian work experience

This program will prepare you for success in workplaces driven by customer relationships, providing a pathway to work in organizations such as restaurants, hotels, motels, clubs, pubs, cafes, coffee shops and retail stores. With this qualification, students will be able to specialize in areas such as accommodation services, food and beverage and retail, or put their diverse skills to support the needs of small businesses. Students will learn effective communication skills, how to manage conflict and handle customer complaints, how to work in a team, and how to build product and service knowledge in order to provide relevant information to customers.

Program Courses

  • Basic IT Skills Create and Use Spreadsheets
  • Basic IT Skills Produce Word Processed Documents
  • Customer Interaction
  • Hospitality, Tourism & Travel Industry Information
  • Job Search Preparation (Academic Student only)
  • Providing Information and Assistance
  • Working Effectively with Others
  • Workplace Communication
  • ~ Co-op Work Experience (Coop Student only)
  • ~ The Next Step (Co-op Student only)
  • ~ Work Placement Skills (Co-op Student only)

De qual departamento farei parte?

Greystone College

Opções de estudo

Período integral (26 semanas)

Valores
CAD$9.750,00 (R$ 39.878) por ano
Tuition: CAN $9,750; Material fee: CAN $600; Registration Fee: CAN $200
Data de início

21 Junho 2021, 19 Julho 2021, 16 Agosto 2021, 13 Setembro 2021, 12 Outubro 2021, 8 Novembro 2021, 6 Dezembro 2021

Localização

Toronto Campus

443 University Avenue,

TORONTO,

Ontario (ON),

M5G 2H6, Canada

Período integral (26 semanas)

Valores
CAD$9.750,00 (R$ 39.878) por ano
Tuition: CAN $9,750; Material fee: CAN $600; Registration Fee: CAN $200
Data de início

21 Junho 2021, 19 Julho 2021, 16 Agosto 2021, 13 Setembro 2021, 12 Outubro 2021, 8 Novembro 2021, 6 Dezembro 2021

Localização

Greystone College

Vancouver Campus,

555 Richards Street,

VANCOUVER,

British Columbia (BC),

V6B 2Z5, Canada

Requisitos de admissão

Para estudantes do(s)/da Estados Unidos

All applicants must have a secondary school diploma or equivalent (in Toronto, accepted secondary school diplomas must be from Canada or the USA); or In Toronto only, be at least 18 years of age, and pass a superintendent approved qualifying test. TOEFL IBT 80, IELTS 6.5.

Para estudantes internacionais

Students who are interested in attending Greystone College must have a secondary school diploma, GED or mature student status.

In Toronto only, be at least 18 years of age, and pass a superintendent approved qualifying test.

All applicants whose first language is not English must demonstrate a Beginner 4 level of English with Greystone College’s online written and speaking test.

The online written and speaking test is exempt if IELTS 4 or ILSC Beginner 4 is presented.

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